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The_Doc's avatar
The_Doc
Ultimate Partner
3 years ago
Solved

10% Super Guarantee Calculation in MYOB NOT 10% !!!!!!!

Hi MYOB   Something isn't right MYOB - 10% aint 10% - 9.5% is 9.5%   I have put this in another post but this needs its own post MYOB -   10% is calculating around 10.5% plus or minus - and I s...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi The_Doc 

     

    Superannuation is calculated on a full month basis and thus to accurately look at the superannuation amount of a particular pay all pays in that month do need to be taken into consideration. This is due to the fact that AccountRight may do an adjustment on a pay to ensure that superannuation is calculated as intended for that full calendar month.


    We've happy to look into the superannuation calculation for you, we would need to grab the screenshots of the following information to investigate in more detail:

    • The Superannuation information window - Payroll>>Payroll Categories>>Superannuation>>Select the supernanuation category
    • A list of the exempt categories for that superannuation category (Exempt button in that Superannuation information window).
    • A copy of the Pay Employee window for that employee showing a different superannuation value than expected
    • The pay history for that particular month for that employee - Card File>>Cards Lists>>Employees>>Select the employee's card>>Payroll Details>>Pay History (LEFT-hand side)>>Show pay history for x month (the same as that of the payment date of that pay).

    Based on the fact that you did say you created a new category for 5% but it gives you 10% you have a pay history for the month that has the incorrect superannuation amount on it. As a result, the system is doing an adjustment on that pay to give you that full calculation basis for the calendar month.

Steven_M's avatar
Steven_M
Former Staff

Hi The_Doc 

 

Superannuation is calculated on a full month basis and thus to accurately look at the superannuation amount of a particular pay all pays in that month do need to be taken into consideration. This is due to the fact that AccountRight may do an adjustment on a pay to ensure that superannuation is calculated as intended for that full calendar month.


We've happy to look into the superannuation calculation for you, we would need to grab the screenshots of the following information to investigate in more detail:

  • The Superannuation information window - Payroll>>Payroll Categories>>Superannuation>>Select the supernanuation category
  • A list of the exempt categories for that superannuation category (Exempt button in that Superannuation information window).
  • A copy of the Pay Employee window for that employee showing a different superannuation value than expected
  • The pay history for that particular month for that employee - Card File>>Cards Lists>>Employees>>Select the employee's card>>Payroll Details>>Pay History (LEFT-hand side)>>Show pay history for x month (the same as that of the payment date of that pay).

Based on the fact that you did say you created a new category for 5% but it gives you 10% you have a pay history for the month that has the incorrect superannuation amount on it. As a result, the system is doing an adjustment on that pay to give you that full calculation basis for the calendar month.

The_Doc's avatar
The_Doc
Ultimate Partner
3 years ago
Hi Steven Thank you for that explanation - it would appear to be logical though complicated. Luckily we have also just had a new employee start this week and had just entered her details - and could therefore check your explanation. And 10% calculating on GROSS is showing exactly 10% - and yes I did run the 1st pay run on the other staff at 9.5% so a change to 10% would supposedly (based on your explanation) work out greater than 10% as a catchup for the month. You gave me a scare MYOB - though I will be watching this most closely to ensure it comes out at 10%. The Doc
  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi The_Doc 


    Fantastic. Based on that additional information and that employee as an example it does sound like the superannuation is calculating as I would expect. However, do let us know the above information if you want us to look at the superannuation calculations in the file at any stage. 

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