Forum Discussion
Hi MichaelaJohnson,
Our Help Article, Wrong ETP values in STP reports, has detailed information on this issue.
If the above help article doesn't resolve your issue and If your employee's Summary of Payment Report is correct, but the verification report is not, you can finalise the employee and submit it to the ATO. This is being investigated by our teams, please also send me the below information via private message so that I can pass on your details to the team who are working on this to get resolved:
- Serial number
- Business file name
- Employees affected (Names)
- Payroll year affected
- Screenshots of the Verification report, Employee Summary of Payment Report & Employment terminations window showing the ETP payments
Hi Melisa
I'm having the below issue - Employee Summary of Payment Report is correct but the Verification Report is not. I have a negative value in the gross payments for the employee so thinking this could be causing the issue. Their total is not negative as there was unused leave paid out.
Thanks
Julia
- discoverybay2 years agoExperienced User
I have the sames issues. Reports dont match and i have negative leave when it was paid out.