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kaz0707's avatar
kaz0707
Experienced User
2 years ago

Complaint about EOFY Payroll Finalisation

Where can I go to make a cpomplaint about this whole EOFY Payroll process? I have almost 1000 employees for the year that I have to go through INDIVIDUALLY and then go and run a $0 pay to try and fix some ridiculous problem. This is not acceptable. I will be glad to see the back of MYOB.

 

1 Reply

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator

    Hi kaz0707 

     

    Sorry to hear that you are not happy with the process. A zero dollar payrun can correct errors if figures are reported incorrectly previously or some other changes are required in the employee cards or payroll categories. 

    If you wish to lodge a complaint regarding this process, you can do so  via our Feedback & complaints option on the Contact Us page, your feedback is appreciated and will be used to help us improve our services. 

     

    If you have any other questions, please feel free to reach out.