Forum Discussion
Hi Rodneyon,
Sorry to hear about this. If you're still having issues with this please confirm the last 4 digits of your product serial number and the file ID (This can be found by going to Help > About MYOB AccountRight) so I can arrange to have a script run over your company file to resolve this for you.
Hi Melissa,
Yes please run the script.
Serial Number last 4 digits 3007, File Id - 1.
Rodney
- Melisa_D2 years agoFormer Staff
Hi Rodneyon,
I've had the script run over your file, do let me know how it goes.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- Rodneyon2 years agoContributing User
Hi Melisa, Yes that has worked. Payroll has gone through. Thank you. Rodney
- KerryGee2 years agoContributing User
what is run the script?
- Rodneyon2 years agoContributing User
Hi Kerry, something MYOB do to your file to enable the Payroll to be run. They just did for me and it worked.