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Madmin's avatar
Madmin
User
2 years ago

Double up of pay reversal

Hi, I recently had to reverse an employees fortnightly pay and then resubmit it.  MYOB crashed after I reversed it and the reversal didnt show in the ledger.  I figured that it hadnt gone through and reveresed it again.  The employee is now showing a negative for that payroll fortnight and the reversal has gone through twice.  How do I rectify this as it has reported the wrong payroll information to the ATO?

 

Cheers.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi Madmin 

     

    Thanks for your post. If you need to reverse a reversal, process the pay run again as a positive making sure you include all amounts and hours. This will clear out the negative values in the reversal.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.