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AleezaKhan's avatar
AleezaKhan
User
3 years ago

Employee Self-Onboarding not showing in card file

Hi,

 

A new employee has completed the self-boarding but it isn't showing in our card files. Is there something we need to do extra to set it up?

 

Regards

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  • SDee's avatar
    SDee
    User
    3 years ago

    Same Issue - need to do payroll now, so just entered their card manually, but the employee also completed their tax info via MyGov but I have no idea on how to find or link that information either

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      3 years ago

      Hi AleezaKhan , SDee 

       

      Sorry that nobody has offered their assistance with regards to your query yet. Please let us know if you are still encountering that situation. 

  • Muddy1919's avatar
    Muddy1919
    Experienced User
    2 years ago

    I AM HAVING THE SAME PROBLEM AND MYOB AND NOT ASSISTING ME - WAITED TWO HOURS FOR SUPPORT AND NOONE IS ANSWERING MY QUERY.  USED TO BE REALLY HELPFUL