Forum Discussion
Sam_R
2 years agoFormer Staff
Hi bewky001,
Thank you for your post.
Have you had any new employees that have recently been set up with Statewide Super or QSuper, or existing employees that have recently changed their super fund?
We do see this when a user will edit an existing superfund either from the employee's card, or the superannuation list which will override the fund details for ALL employees assigned to that fund. If you have a new employee or updating a current employee's fund, you should be adding the new fund to your superannaution list if it is not already listed, rather than changing the details on an existing fund.
If you have any further queries, or would like further assistance, please do reach out.