Forum Discussion
Hi BJ_Werder,
Thanks for your post and sorry to see that no one has replied to yet. Are you still having issues with this ?
Hi Melisa
Yes, still having a problem with this.
Thanks,
Belinda
- Melisa_D2 years agoFormer Staff
Hi BJ_Werder,
Can you please try entering the first 2 digits as '00' for example '00 xxx xxx' instead of the number you have entered xxx xxx xx in the withholding payer number field. Does this work ?
- BJ_Werder2 years agoExperienced User
Hi Melisa
Thanks for getting back to me. I have tried putting the first two digits as 00 but it is still coming up with the same error "Your Withholding Payer Number must be in the format 00 XXX XXX XXX". As mentioned our original number was only XXX XXX XX so it seems it is still missing a number even when adding the 00 at the start. We have never had an issue with this number in the past, we have had it for a very long time.
Regards, Belinda