Forum Discussion

Brooke001's avatar
Brooke001
Contributing User
2 years ago

Entitlement Report Incorrect

Hi there,    I have one employee who has used up all of their TIL accrual. When I run the entitlement report from 1st July, it shows the correct balance of zero, but when I run the report weekly/mo...
Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Brooke001, 

 

Thanks for your post. If you run the Entitlement balance detail report, does the figure appear correctly or incorrect ?

  • Brooke001's avatar
    Brooke001
    Contributing User
    2 years ago

    Hi Melisa, 

     

    The detailed report shows the correct figure.

    • Brooke001's avatar
      Brooke001
      Contributing User
      2 years ago

      Can someone help me get this fixed please? 

      • Melisa_D's avatar
        Melisa_D
        Former Staff
        2 years ago

        Hi Brooke001, 

         

        Apologies for the delay in my response. I've had a look into this, the report is displaying correctly. The Entitlement balance summary report will show the total hours and value of accrued entitlements for the selected period. The carry over will always appear in the opening hours column. 

         

        For example if a pay run for time in lieu taken was recorded in October, this won't appear in the November period report. 

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