Forum Discussion
Hi Sleeper1
Open AccountRight in a browser by clicking on Open in web browser from the desktop Command Centre. Then process the salary sacrifice payrun from the browser version and send the report. The report should be accepted without any errors.
Please let me know if you need further help.
Hi,
I have recieved this same message in the New finacial year run IE 1st July 2022.
I have 2 people who salary sacrifice an amount and both these names have the above errror message.
I tried entering as a positive amount, but then it increased the net pay so that didn't work.
My salary sacrifice is set up as Salary Sacrifice and RESC.
What should I do?
- DAH572 years agoExperienced Cover User
i had the same issue, i ended up just lodging as normal and when i went in to check the ATO had accepted my pay run
- Mark_M_B2 years agoContributing User
I have also just ignored the error message and recorded the payroll -- now sending to the ATO, but I assume it will be accepted as yours was.
Interestingly, the message appeared for all employees whose pay included Gross Payments (and Other Paid Leave in some cases) and a salary sacrifice deduction (either RESC or other benefits), but did not appear for an employee who has a salary sacrifice benefit but whose only income this fortnight was Paid Parental Leave. This may help the developers sort this out.
Mark
- Newbie48462 years agoContributing Cover User
I had the same error I just went past the error and processed in accountright online the usual way, when I checked the reporting it says accepted.