Forum Discussion

Jessica6's avatar
Jessica6
User
3 years ago

Invalid Employee Superannuation Member Number Essentials

  When completing super returns via the Pay Superannuation function I keep getting an error message for one employee stating that I need to enter a valid employee membership number.   I have check...
Jessica6's avatar
Jessica6
User

Thank you for your assisstance. ABN 26 458 298 557 and USI: FSF0361AU.

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Jessica6, 

 

Thank you for that. The member # prefix for this fund you've provided must start with 065, please make sure this has been entered. Once this has been entered you should be able to pay super for that fund. 

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • ADarvo's avatar
    ADarvo
    Experienced User
    3 years ago

    This is the exact problem I am having!! Please advise

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi ADarvo, 

       

      Thanks for your post. Can you please confirm the funds ABN and USI number so I can take a look into this for you. 

      • ADarvo's avatar
        ADarvo
        Experienced User
        3 years ago

        Hi Melissa,

         

        The fund is Colonial First State - First Choice Employer Super. The ABN is 26 458 298 557 and the USI is FSF0361AU.

        Appreciate the help!

        Anne

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