Forum Discussion

MelinC's avatar
MelinC
Experienced Cover User
12 months ago

MYOB Teams Error

Hi 

 

I still have not received a response from my previous message about the attached errors coming up on MYOB Teams. I have noticed that other users in the MYOB community are experiencing the same problem. Can you please advise if there is a solution to these errors or do the staff just have to keep trying to submit the hours at a later date.

 

Thanks 

1 Reply

Sort By
Replies have been turned off for this discussion
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    12 months ago

    Hi MelinC 

     

    We appreciate your patience and understanding on this matter.

     

    Can I please confirm if you've done the following steps to troubleshoot MYOB Team app:

    • uninstall and re- install the app
    • delete employees/ locations and re- invite
    • check the mobile app time zone if it's the same with the created location in MYOB team 

    If it doesn't work after troubleshooting, please do let me know and I will take a look and investigate on this.

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess