Hi EmmaLB
Thanks for your post. How you handle an employee overpayment will depend on what happened with the overpayment in real life.
Scenario 1: The payrun and amount transferred to the employee are both overpaid
- if the employee is not repaying the overpaid amount, adjust the next pay by reducing the wage category that was overpaid
- if the employee is repaying the overpaid amount, process a negative adjustment pay and match this transaction to the repaid amount in bank feeds
Scenario 2: The payrun is overpaid but the correct amount was transferred to the employee
- reverse and reprocess the payrun with the correct amount
Scenario 3: The payrun was correct but the amount transferred was overpaid
- if the employee is not repaying the overpaid amount, reverse the payrun and reprocess the payrun so that the net amount matches the amount paid, adjust the next pay by reducing the wage category that was overpaid
- if the employee is repaying the overpaid amount, the bank statement will have the withdrawal and deposit which should equal the net amount on the pay transaction. Hide the bank feed transaction, manually reconcile the pay transaction by ticking it.
The Help Article, Fixing a payroll overpayment or underpayment, has detailed information on processing the adjustment pays.
If you need further help you can send me screenshots by private message.
