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brasstacks's avatar
brasstacks
Partner
3 years ago
Solved

Pay Superannuation

Did the monthly Pay Superannuation entries for two clients tonight. Right after I entered the PIN to authorise payment, I got a message in both cases saying "you have autorised payment but someone el...
  • Komal_S's avatar
    3 years ago

    Hi brasstacks 

    We have been made aware of this specific error and the recommendation is to click Ok on the error message and ignore it. The payments should be processed regardless, please let me know if there is anything else we can assist with. 

    Apologies for the inconvenience this may have caused.