Forum Discussion

King1981's avatar
King1981
Contributing Cover User
2 years ago

Payroll Category Updating $

When trying to change payroll categories I am receiving the following error: The Hours in HourinWeeklyPay Period - EmployeePayrollDetails_ PayPeriod Hours DecimalMinVale - The Hours(1) PayPeriod mus...
SamaraM's avatar
SamaraM
Former Staff
2 years ago

Hi Penny (King1981)

 

Thank you for your post. This can happen when an employee card has the Hours in Weekly Pay Period set to zero. 

 

To check if this is causing the error: 

  1. Open the Employee card.
  2. Open the Payroll Details tab.
  3. Open the Salary and wages tab.
  4. Check the Hours in Weekly Pay Period is not set to 0. If it is, enter in a value (If they don't have regular hours you can just enter 1).
  5. Repeat for any other employees linked to the category.

 

If the above does not resolve your issue could you please include a screenshot of the category with the error message, and the last 4 digits of your Serial Number in your reply?

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.