Forum Discussion
Hi staceyd2,
Thanks for your reply.
My first advice would be to process a $0 Pay Run for all affected employees, wait till the report is accepted by the ATO, then check if the reports have been updated accordingly.
Do let me know how you go.
Had tried this for one of the employees already and nothing changed. Thinking I am going to have to delete and redo?
- Sam_R2 years agoFormer Staff
Hi staceyd2,
So that I can investigate this further, could you please attach the Payroll Activity (summary) report, Payroll Register (summary) report, and the YTD Verification report (PDF) in your reply?
Please hide/remove any sensitive details that may be included in your screenshot.
- staceyd22 years agoContributing User
I think these are the reports you are after.
- Sam_R2 years agoFormer Staff
Hi staceyd2,
Thanks for sending those through.
Looking at the screenshot showing the EOFY window, I can see some of the employees that are not showing correctly have been terminated, were they also included in the $0 pay run? If they were not, they would need to be reactivated, the termination date removed from their card, then process a $0 pay.