Forum Discussion

BB937's avatar
BB937
Experienced User
3 years ago
Solved

Payroll Processing Issue and Lost Data - July 2021

Good morning,   Further to my initial post on 6/7 ie. processed payroll 100+ staff, saved during the process, recorded, but failed to process/ record any pays, and the whole payroll was cleared / l...
  • Komal_S's avatar
    3 years ago

    Hi BB937 

     

    You only need to upload your file online for processing the first payroll in the new payroll year. Once you have done that and restored the backup locally, all the subsequent payrolls can be processed without having to upload the file online again. 


    If you encounter a different situation when processing the next payrun locally, let us know so we can investigate this further.