lleevets
2 years agoUser
Payroll - Urgent
Hi all I am wokring off Accounting Right Premier. I cant process any pays after 30 June 2022. The tax tables have been updated, but when i try to record it keeps on recording $0 pays and will no...
Tried just 1 pay - also didn't work
I realise you are trying, but it's a busy time for us all.
I've already missed one appointment, and have another 2 hours re-entering this data ONCE it's fixed
And trust me.........hell hath no fury like an employee not paid
Doesn't work in web browser either
I've just gone back in to try again.
When clicking Process Payroll I get the message:
A pay run was saved with the following details:
Payment date 1/1/0001
Pay period 1/1/0001-1/1/0001
Do you want to continue with the saved pay run, or start a new one....
Hi LeighET,
Can you confirm the below details requested:
Also, please retrieve and attach the latest diagnostic log of the AccountRight file so I can investigate this with our teams.
Date range is 20/6/22 - 3/7/22
The General Payroll Information doesn't show a payroll year.
The only date related text is the Tax Table Revision Date of 1/7/22.