Forum Discussion

Chris10's avatar
Chris10
Experienced User
3 years ago

Problem splitting wages across two employee bank accounts

Hi - I had set up a second bank account for an employees wages and right up till PreparingElectronic Payment - it showed wages would be paid into the two accounts. However, when the ABA file has gone...
Sam_R's avatar
Sam_R
Former Staff

Hi Chris10,

 

Thank you for your post.

 

I have seen cases like this where the ABA file has been opened before uploading it to the bank, which caused errors in the payment like yours. Is it possible this could have occurred? 

 

If not, could you confirm which settings you have entered for this employee's payment details? See example below:

 

Chris10's avatar
Chris10
Experienced User
3 years ago

Hi Sam, thanks for the reply- and yes, I def could have opened the ABA file prior - just to double check it all. I have attached a copy ( sorry not great quality) of the MYOB set up & the ABA file prior to processing -which made me think it would have been successful - however the full amount was paid into the first bank account and nothing into the second. As long as my setup is correct I will just see what happens the next time I split it and be careful re opening the ABA file.

thanks Chris  

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi Chris10,

     

    Looking at the screenshots you've provided, everything does seem to be set up correctly - Next time do try uploading the ABA file without opening it, and let me know if this issue perists, via this post. 

    • Chris10's avatar
      Chris10
      Experienced User
      3 years ago

      Hi Sam,

      thanks for the advice -and will do.

      Regards

      Chris