Forum Discussion

Kace4321's avatar
Kace4321
Trusted User
2 years ago
Solved

SMS code super authorisation not received

I haven't received an SMS code, it's been over an hour and I have tried to resend the code.  Now getting an message that I may not be authorised to process the payment.  I have been the payroll perso...
  • Kace4321's avatar
    Kace4321
    2 years ago

    Yes thanks, code came through after 2.5 hours.

    The codes usually takes minutes so I'm not sure why this time I had to wait over 2 hours for it to arrive?

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Kace4321, 

 

Thanks for your post. Have you received the code since ?

 

If you haven't please let me know so I can take a look into this for you. 

  • Kace4321's avatar
    Kace4321
    Trusted User
    2 years ago

    Yes thanks, code came through after 2.5 hours.

    The codes usually takes minutes so I'm not sure why this time I had to wait over 2 hours for it to arrive?