STP Phase 2 - Onboarding via Tanda
We have integrated Tanda with our MYOB software successfully for nearly two years. This morning a new employee Onboarded successfully according to Tanda (see attached), but the employee details have...
Forum Discussion
Steven_M I reached out to Tanda and actioned their troubleshooting suggestions. Here is their response...
Hi seqtt
Thanks for your post. I am sorry to see that no one has answered you yet. Are you still having issues with employees not pushing through to MYOB from Tanda?
I am not aware of anything similar happening at the moment. I would recommend talking to Tanda to get in contact with our API team. If there is an issue with connecting the software, they will be able to solve this for you directly.
In the end I entered the employee into MYOB manually, then manually sync'd Tanda to link the employee's data files. Payroll exported successfully both times in the last two weeks. Will wait to see what happens when we Onboard our next employee.