Forum Discussion

MinEr916's avatar
MinEr916
Experienced User
3 years ago
Solved

STP - Termination payment

Hi, I just processed two terminations and sent off STP reporting.  Only one appears on the report ....    I use MYOB AccountRight online.   What shall I do now?    
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi MinEr916 

     

    Thank you for the additional information. 

     

    In this case, please remove the termination date from the Employment Terminations tab, then record a $0 pay for the employee in question and send the report in STP. Wait until the report is accepted, then go to the EOFY Finalisation tab > click on the ellipsis for that employee > download report and check if the amount is successfully reported. 

     

    If this fails, I'd suggest reversing the termination pay of that employee alone, then re-process it on a different payment date (e.g. 1 day later). If there are any ETP components, please make sure a ETP benefit type is selected when processing the pay. For more details please follow this Help article: Record the final termination pay. Send the reprocessed pay to ATO to update the figures for this employee.

     

    Please do let us know how you go.

MinEr916's avatar
MinEr916
Experienced User
CloverQ wrote:

Hi MinEr916 

 

Just to clarify, in the Payroll Reporting Centre are you looking for the termination pays in the YTD verification report? Are you able to locate both pays under the Employment Terminations tab? 

 

No.

 

refer 1st line entry in the attachment ... "employees" showed only 1, when there should be 2 in the run.

 

I had run a normal pay, STP reporting was ok.  Then I ran a separate payrun for terminations on two employees.  But only one employee had normal pay in the previous payrun, the other didn't.  The one who had normal pay appeared on the "termination" run in STP.

 

 Any idea what might be the issue?

 

 

Thanks & regards,

Jillian

 

 

CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi MinEr916 

 

Thank you for the additional information. 

 

In this case, please remove the termination date from the Employment Terminations tab, then record a $0 pay for the employee in question and send the report in STP. Wait until the report is accepted, then go to the EOFY Finalisation tab > click on the ellipsis for that employee > download report and check if the amount is successfully reported. 

 

If this fails, I'd suggest reversing the termination pay of that employee alone, then re-process it on a different payment date (e.g. 1 day later). If there are any ETP components, please make sure a ETP benefit type is selected when processing the pay. For more details please follow this Help article: Record the final termination pay. Send the reprocessed pay to ATO to update the figures for this employee.

 

Please do let us know how you go.

  • MinEr916's avatar
    MinEr916
    Experienced User
    3 years ago

    Hi Clover,

     

    Didn't try option one as employee didn't show up in list under 'employment terminations' tab.

     

    Tried option 2, but had the following ...

    "Your payroll report has not been sent to the ATO.

    This payroll report only contains employees that have their employement status set to Other. The payroll information of these employees is not reported to the ATO."

    Where do I find the setting of employment status?

     

    Thanks & regards,

    MinEr

     

     

    • MinEr916's avatar
      MinEr916
      Experienced User
      3 years ago

      please ignore the 'employment status' bit ... found it ....  :smileyvery-happy:

      • MinEr916's avatar
        MinEr916
        Experienced User
        3 years ago

        hi clover,

         

        thank you very much ... all sorted now.

         

         

        regards,