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HDAdmin's avatar
HDAdmin
Experienced User
2 years ago

STP errors

Hi

I moved to (so I think) phase 2 today.  When I open STP reporting, I can see "Send update event" green button for 2022/23 - Which I think indicates I am on phase 2.

 

I tried to send EOFY finalisation to 11 employees and it came back as Accepted with errors.  I checked so many times and areas to see if all are correct in MYOB data. The payroll report checking says company information and employee details meet ATO requirements.  I tried one or two employees individually, then same status came back.

 

Before I did all these, verification report showed correct figures, but now it shows 0 for Total salary and wages, but PAYG is correct.  The super figures are not correct.

 

I processed zero Payroll hoping it will all clear, but nothing happening (There is no showing my record for it though).

 

Can someone help?

 

 

 

 

 

 

 

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  • Arul's avatar
    Arul
    Experienced User
    2 years ago

    Hi,

    If you change Inactive employees to active, this kind of error may arise.


    Regards,

    • HDAdmin's avatar
      HDAdmin
      Experienced User
      2 years ago

      I did the other way around. Still same status came back. 

      • HDAdmin's avatar
        HDAdmin
        Experienced User
        2 years ago

        Thanks Arul,

         

        I am contacting MYOB.  It seems a lot of people have issues with EOFY reporting.