Forum Discussion

KB-12's avatar
KB-12
Contributing User
2 years ago

STP finalisation not balancing due to 2 x terminated employees

When I was doing checks to get ready for STP finalistion I have found that the Payroll Summary does not match the STP Verification report. I have found that the errror is 2 employees that have been ...
LRBooks61's avatar
LRBooks61
Ultimate Cover User
2 years ago

Hi

 

It will be greyed out but you can double click on it and it will open

 

Hope that helps

Lisa

  • KB-12's avatar
    KB-12
    Contributing User
    2 years ago

    I have tried to double click on it and it won't open. I can go to Customer, Supplier and Personal tabs, but not the Employee tab (screenshot attached).

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      2 years ago

      I see what you mean

       

      Do you have limited access to myob or are you admin?

       

      that's the only thing I can think of

       

      other than that perhaps a moderator could help you

       

      Lisa

      • KB-12's avatar
        KB-12
        Contributing User
        2 years ago

        Thanks Lisa. I did have access last week and now it has greyed out a few areas.