STP2 Migration Error
Hi there I am trying to migrate to STP2 from STP1. I am going into the Payroll module in my browser, selecting "Single Touch Payroll Reporting" from the dropdown menu. Then selecting the green "G...
Forum Discussion
Hi Tracey
I am running AccountRight Premier AU 2022.10.0 with build 2022.10.24.7529
When I select Get Started in the appliation, it then takes me to the browser version where I then log in, select Payroll from the top menu and then Single Touch Reporting from the dropdown menu and then it says ....
Get ready for STP Phase 2
We’ve hit pause on transitions to STP 2 right now, while we make some improvements. Hold tight and watch this space – moving to STP 2 will be back soon.
I do however have more than 200 active employee cards.
I have checked my computer specs and my machine exceeds the minimum requirements in all cases. I am currently running Windows 10 and have the latest version of all other software.
So even though i have installed the latest update it wont allow me to go forward.
Regards
Hi Fitzroy65
The Something went wrong error related to either system requirements or having over 200 active employee cards. If you're now getting the message We've hit pause on transitions to STP Phase 2, the transition has been turned back on and you can complete the transition to Phase 2.
The Help Article, Getting ready for STP Phase 2, has detailed instructions.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.