Forum Discussion

Mandy83's avatar
Mandy83
Contributing User
3 years ago

Superannuation Reversal Payment

Evening,   I have got a client that had a superannuation payment that had an error with the payment. As such they received an email from MYOB detailing that the payment needs to be reversed. The pa...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Mandy83 

 

So that I can look into the status of your super payment can you please send me the following information in a private message:

 

  • serial number
  • primary contact name
  • screenshot of the Manage payments window
  • Mandy83's avatar
    Mandy83
    Contributing User
    3 years ago

    Hi Tracy

     

    I have sent you a personal message last week as requested.

    Did you get it ?

     

    Thanks 

     

     

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      3 years ago

      Hi Mandy83 

       

      Apologies for the delay in getting back to you, I've replied to your private message.