Forum Discussion

Betho11's avatar
Betho11
Contributing User
2 years ago

Superannuation payments showing in Pay superannuation after reversal

I have had  reversed a some of our employees payrun and then entered it correctly as their hours were incorrect, superannuation was authorised and paid on the first payrun, but when I have entered the correct payrun, the super is now showing as outstanding in the Pay superannuation run, I would of thought the negative amount would of shown up here to equal it all out. this is how I have entered one of the employees pay, reversal.

 

1 Reply

Sort By
Replies have been turned off for this discussion
  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Betho11,

     

    Thanks for reaching out. 

     

    If you were to open Pay Liabilities > set the Liability Type to Superannuation > do the negative amounts appear? If they do, you can select them with the duplicate positive amounts to record and clear them off. 

     

    If they do not appear, please do let me know. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.