Superannuation still not processed.

One month and four days ago I transacted a superannuation payment.  (Just like the many before it) As it stands including several messages from a modertor with pormises of a resolution, the payment is still sitting there with the status "Processing Payment".  This is obviously not the case.  After having reversed the payment and re posting it I now have two entries that are being processed.

Thought I'd give support a call but that is just a flight of fancy.  Waiting time of over an hour.  (That should tell you something).

Looking for a means to off-load our super by way of other means if this not resloved this week.  Will then look to move away from MYOB altogether.