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Jass89's avatar
Jass89
Contributing User
5 years ago
Solved

Unable to Connect

Hi, 

 

Unable to connect to Payroll, then unable to connect inculding logging into Myob.

Please can this be resolved today, so I pay our staff.

 

Thank you.

  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Jass89 

     

    This is happening due to an issue we are experiencing whereby clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


    I do apologise for any incovenience caused due to this. 

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    5 years ago

    Hi Jass89 

     

    This is happening due to an issue we are experiencing whereby clients are receiving a timeout error while trying to login to the online services. Our product team is investigating this at the highest priority and I will post an update on this thread as soon as it is resolved.


    I do apologise for any incovenience caused due to this. 

    • Chellie2's avatar
      Chellie2
      Experienced User
      5 years ago

      this does not help get our payroll done.  its a difficult enough time as it is and people are relying on their pays.  What is the ETA on this being fixed because banks have cut off times also 

       

  • Chellie2's avatar
    Chellie2
    Experienced User
    5 years ago

    i am having the same problem.  Can't get any one on chat or on the phone