Forum Discussion
Hi Melisa,
Screenshot attached. Obviously I want to change the liability account to super payable!
Please note, I am only here on a Tuesday, so will reply when I can.
Many thanks,
Joanna
Hi Joanna1008,
Thank you for the screenshot. When viewing the superannuation category, can you please click on the maximise button on the top right hand corner of the window. Are you able to then view the category and scroll down so that you can click Ok to save now ?
I've highlighted the button below:
Do let me know how you go.
- Joanna10082 years agoContributing User
Hi Melisa,
No difference - no "save" button to be seen!
Jo
- gavin123452 years agoUltimate User
Hi Joanna1008
Strange - might be caused by your screen resolution - MYOB recommend 100% (right click on desktop - Display Settings - Scale and Layout).
Alternatively try setting the required account etc then click in the Threshold amt box, next click tab twice - this selects the OK that you may not see, then press Shift + Enter - screen should save and close. Re-open to check it updated correctly.
Regards
Gavin
- Joanna10082 years agoContributing User
Hi Gavin,
Thanks - selecting the "hidden" OK button that isn't visible by the method you described worked!
I now have this up my sleeve, but I will continue to wait for MYOB to fix the glitch for me on a permanent basis.
Many thanks,
Jo
- Melisa_D2 years agoFormer Staff
Hi Joanna1008,
Can you please provide me a screenshot of the window so I can take a look into this for you.
- Joanna10082 years agoContributing User
Melissa,
I am attaching the same screenshot as before.
Gavin has given me the trick to save my changes anyway, so if I take a new screenshot now, the correct payroll liabilty account is selected.
However, there is still no OK and save button visible.
Jo