Forum Discussion

LingB's avatar
LingB
Experienced Cover User
11 months ago

Unable to send Update Events and Finalise FY2023 and Notify ATO

Hello, I am unable to send updated events for FY23 and I also couldn't finalise my FY23 and report to ATO. This happen for 2 of our MYOB files. I tried selecting only a few employees to send report a...
Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi LingB 

 

Thank you for your post.

 

Can you please try to clear your AccountRight cache. Sign out, close the software, open and sign in again, kindly try to finalise few employees or try sending an update event.

 

If it's still not working, may I know when the error message appears? 

 

Please let me know how you go about this.

 

Cheers,

Princess