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Futoshi's avatar
Futoshi
User
2 years ago

Wrong ETP values in STP Reports - Summary of Payments overstates the ETP amounts paid

Hi there   We have spent the last two weeks on the phone with MYOB support in relation to incorrect ETP amounts for two of our employees.  The amounts in Payroll Activity, and the employees YTD pay...
Futoshi's avatar
Futoshi
User

Hi Tracey,

 

Thank you for getting back to me.

 

I think we terminated employees during STP Phase 1. We are now on STP Phase 2.

 

We will wait for you team get back to me by 14/7/22 as we have to finalise the 2 Employees to ATO via STP by then.

 

Regards,

 

Futoshi 

Futoshi's avatar
Futoshi
User
2 years ago

Hi Tracey_H,

 

Do you have any updates in regards to ETP Payment error for period 2022-23 as we cannot finanise due to the two affected employees?

We were told that we get notified with any updates in regards to the glitch on the software especially on ETP Payment error.

We cannot finalise and the 2 affected employees cannot do their tax return until it's been finalised.

Please get back to me ASAP and if we can get a e-mail with any updates in the future.

Thanks.

Futoshi