Wrong Super Funds
Hi there I am wondering if this is happening to anyone else, the past few months have been crazy. When I have been processing the superannuation it seems that in myob it is changing everyone's su...
Forum Discussion
Hi BGCS,
Thanks for your post. The software itself cannot change a superfund on it's own, however this problem is generally caused if a Superannuation fund on the employee card is changed incorrectly, which means that if a user has opened and edited the details of the Superannuation fund by clicking on the arrow on the left hand side in the employee card as shown, then all the employee's connected to the Fund Record would be changed to the new fund:
If a super fund has been updated from an employee’s card,
- Correct the fund back to the original details
- Ensure that all employees linked to that fund are showing the correct details
- Create a new superfund in the Superannuation Funds window from the Lists menu
- Select the newly created super fund on the relevant employee cards
Do let us know if you have any further questions.
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