Forum Discussion

Elisem's avatar
Elisem
Partner
2 years ago

YTD not showing all pay categories

 I have entered monthly pay slips for July - August 2022.  Not all YTD totals for all pay categories are showing on employee payslips. The preference is ticked on to include all YTD.   I am missing ...
Sam_R's avatar
Sam_R
Former Staff

Hi Elisem,

 

Thank you for your post. 

 

Once you have rolled over to the new payroll year, YTD values are cleared on payslips and will not reappear until that payroll category has been used in a Pay run. Could you confirm if this is the case in your situation, or have you entered hours/amounts against these affected categories in this payroll year? 

 

Let me know how you go and if I can assist you further. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Elisem's avatar
Elisem
Partner
2 years ago

Hi Sam, thanks for response.  The categories not showing YTD are this financial year.  July and August.  Its all this payroll year

 

Elise

  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Elisem,

     

    Thanks for letting me know. 

     

    If possible, could you please provide an example of an affected payslip? 

     

    Please hide/remove ANY sensitive employee/business details from screenshots posted on this forum. 

    • Elisem's avatar
      Elisem
      Partner
      2 years ago

      Thanks for getting back to me.  It seems to be timing issue.  I entered extra super after the payslip was done few days before the pay.  However, when I print out the final pay it does not calculate all the categories.  However, if I ask for two months of pays it does.  Hopefully it will all be there next month.  think its fixed hopefully