Forum Discussion

Deb15's avatar
Deb15
User
2 years ago

payroll wont process this morning

I can see this is a problem as per issues yesterday but these staff need paying so I am going to manually process off the payroll verification report one by one in the banking online and then rerun again to enter in the system once MYOB have fixed.  No one has the time to sit on hold with MYOB so I hope someone is working on this.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Deb15,

     

    Happy to look into this for you. 

     

    Could you please reply with the last 4-digits of the serial number and the Company File ID this relates to? (Help>About MYOB Accountright> Company File ID:__)

    • Steffizee's avatar
      Steffizee
      Contributing User
      2 years ago

      Mine is the same - Serial Number last 4 digits 3122   RTX Pty Ltd