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MatthewWills's avatar
MatthewWills
User
3 years ago
Solved

Auto email?

I woke up this morning and my MYOB account had auto-emailed all outstanding/overdue invoices to customers. The problem with this is that I had only just the previus day manually sent invoices to some...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi MatthewWills 

     

    Thanks for your post. It sounds like you've got Invoice reminders set up. You can check this, make changes to the set up or turn off reminders in Setup>>Preferences>>Emailing tab>>Invoice reminders.

     

    The Help Article, Setting up invoice reminders, has detailed information to assist you.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi MatthewWills 

 

Thanks for your post. It sounds like you've got Invoice reminders set up. You can check this, make changes to the set up or turn off reminders in Setup>>Preferences>>Emailing tab>>Invoice reminders.

 

The Help Article, Setting up invoice reminders, has detailed information to assist you.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.