Forum Discussion

rbme's avatar
rbme
Contributing User
3 years ago
Solved

Back up stuck and will not abort nor does shutting down help

Hello I touched base yesterday and was mid chat but lost connection and the chat so am trying again today.  I cannot open MYOB.  Says back up in progress.  Been stuck 2 days.  Have closed myob.  Tur...
  • Steven_M's avatar
    Steven_M
    3 years ago

    Hi rbme 

     

    I've reset that company file back to Active for you. This should allow you to log in as intended. 

    Can you try opening that company file and let us know how you get on with that.

Steven_M's avatar
Steven_M
Former Staff
3 years ago

Hi rbme 

 

I've reset that company file back to Active for you. This should allow you to log in as intended. 

Can you try opening that company file and let us know how you get on with that.

  • rbme's avatar
    rbme
    Contributing User
    3 years ago

    Oh muh gosh Steven,

     

    You are a legend.  Thank you so much.  All working.

     

    Have a great day