Bank feed--old transactions appeared again
Hi,
Just noticed some old transactions appeared again.
Kind regards
Celina
Forum Discussion
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- Hi Celina, If any changes have been made to those transactions they may appear back in your bank feeds. Easy way to check is to go to your bank reconciliation and see if those particular items are ticked. Or rematch in bank feeds then recheck your bank reconciliations are correct. Hope this helps. See this area of Myob support on bank feeds also: https://help.myob.com/wiki/x/NIBW
Hi Julia,
This particular issue also happened a few months ago. The question is: has MYOB looked into the underline issue and tried to fixed the bug? It is confusing & time consuming trying to manually reconcile it.
Regards
Celina
Hi cbarker
There was an issue in December with duplicate bank feed transactions dated from the 1/12/2021 to 12/12/2021. If you have duplicate bank feeds dated within that period, you need to hide the duplicate bank feed transactions by right clicking on the transactions and selecting Hide.
If duplicate AccountRight transactions have been created due to the duplicate bank feeds you will need to delete/reverse the duplicate AccountRight transactions.
Please let me know if you need further help.
Hi Julia,
Also by the way, I haven't made any changes to those transactions. This issue appears to our a few different bank accounts during a particular time frame (in this case, Dec21).
Regards
Celina
