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Eric3's avatar
Eric3
Experienced User
2 years ago

Bulk Payments

Hi, I'm hoping someone can help me with a recurring error I seem to be getting.

 

When I go to the Prepare Electronic Payments Screen and select all the invoices that need to be paid and press "process", I get the following error:

 

"Too many payments have been selected.  Please deselect at least 37 payments and try again."

 

This is of course, rubbish, as I've done this plenty of times previously, selected hundreds of invoices for payment and never got this error.

 

Any ideas about what's wrong?

 

Regards,

 

Eric.

 

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  • CloverQ's avatar
    CloverQ
    Former Staff
    2 years ago

    Hi Eric3 

     

    We've seen that this 'false' message may be generated indicating that too many transactions are selected when processing an electronic payment, however, the ABA file would still be generated and all payments included.

     

    This message will generally occur when you select one or more transactions in the Prepare Electronic Payments window, close the window without generating the ABA file then return later. We do recommend that if you are not generating the ABA file at that time then don't tick those transactions, this has been known to prevent that message from being generated.