Forum Discussion

JRAdmin's avatar
JRAdmin
User
7 months ago

Email invoice received displays different to how it looks in AR

I am having trouble with invoices that look perfectly fine in customised forms however when emailed through AR it looks different.  I have copied myself in and can see what the clients see's in the p...
JRAdmin's avatar
JRAdmin
User

Hi Earl

 

Thanks for your reply but it is the same form template in both examples attached.

Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi JRAdmin,

My apologies for the late response. What I suggest is selecting the right format to maintain the invoice form. This way, everything stays organized and easily accessible.

Please do let me know how you go on this.
Regards,
Earl