In tray fails to upload
WE HAVE A FORWARD in OFFICE 365 - emails to our accounts email are forwarded to the myob email in tray email address If we send an invoice document to directly to the myob intray email address, ...
Forum Discussion
HI leibholdqpbc
Thanks for posting.
Can you please clear the AccountRight cache and attempt to upload the documents again? Are you receiving the same error? If yes, please check the following:
- Size of the document (you can add documents up to 100MB in size to your In Tray, and in these formats PDF, JPG, JPEG, .TIF, .TIF AND .PNG.)
- Can you drag and drop the documents from desktop intray
And also, I will attached a helpful article on Working In Tray documents. Please note that this works if your file is online and not working on AccountRight Basics.
Please feel free to post again if you need further help. I'm happy to assist you further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
The AccountRight cache has NOTHING to do with this error
Next you will tell me to reinstall - which also is NOT a solution
I suugest you READ my post instead of handing out the stock answer which is wrong
I take it that since the question didnt fit in the canned responses, you are going to ignore the question ?