Forum Discussion
Hi brill
You haven't accidentally added the incorrect date to the payment by chance have you i.e. 01/06/3022 or something of that nature?
If that hasn't occurred, getting a screenshot of the invoice and payment transaction along with a copy of the report would be required for further investigation.
- brill2 years agoExperienced Cover User
Hi Steven,
I have attached screen shot of invoice in question and the Aged receivables report.
- Steven_M2 years agoFormer Staff
Hi brill
Thanks for that Aged Receivables report.
Would you mind posting a copy of the invoice and the payment transaction please so we can investigate further.- brill2 years agoExperienced Cover User
I hjave found the problem. There are 2 invoices for exactly the same amount. One paid. One not. Not duplicates because they are 2 months apart and they did order 2 lots of the same plant. Thanks for your help.