Forum Discussion
Hello Connockity
Can you please detail if you are getting any error messages when this is happening. You could try giving AccountRight a reinstall to see if this improves it.
I have attached a Help Article on a potential error I believe might be showing on somethings gone wrong and AccountRight needs to close. This will give some different steps based on the error log.
Please let me know if this helps or if you are getting another error.
HI Chris,
No error message, just an instananeous shut down.
- Connockity2 years agoTrusted User
But then I have just had it shut down with an error message twice.
In both cases the Code was Unknown
- ChrisMYOB2 years agoFormer Staff
Hello Connockity
I would suggest giving AccountRight a reinstall. If you get that error pop up, it is best if you could save the error log to attach, even if it says the code is unknown, there might be something else I will be able to pick up from it that will resolve the issue.
Please let me know how you go.