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name1's avatar
name1
Contributing User
2 years ago

Negative Supplier Balance not open transactions

l have a (USD) purchaser with no open transactions showing a negative card balance.

Any ideas on how to correct this would be welcome

 

Using AccountRight Premier AU 2023.2.0 Build 2023.2.24.7960

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi name1 

     

    There have been reports that AR2023 does not handle currency gains/losses correctly when an invoice is paid in full. For example if the invoice is for $US1000 and the payment of $US1000 is applied, if there was a currency gain or loss between the 2 dates, the invoice stays open as the AUD equivalents don't match. Not sure if this is what happened in your case or whether this bug has been fixed yet or not.

     

    If there is no amount outstanding for this supplier you could create a debit/credit invoice and then apply it. This might fix the balance - take care which accounts you use as it may also affect your P&L and or BS.

     

    Regards

    Gavin