Hi Gavin, yes we are using accountright and not the best for retail shop selling thousands of items some in inventory and some not. As stated below the staff do not have time to wander through reports when customer is standing in front of them, they are not bookkeepers and really is not part of their role to do more then enter part and sell them and look up history.
I think Im on a loosing battle with this as MYOB really not setup for what we require.
Thank you
HI Rebecca711
Understood. MYOB might not be the best fit - though I doubt there is software that allows you to do what you want without any effort.
Most retailers require customers to produce documentation for warranty purposes. I use Find Transactions as the fastest way to find things. All depends on how much info you have. You can go straight to the invoice if you have the invoice number using the Invoice tab. If you have customer name you can use the Card tab.
If you don't have any info, this will be a challenge to find with any system.
Regards
Gavin
