Online Surcharge
Question. When a customers invoice has the online payments and the surcharge selected, do the surcharges only apply to payments made by the customer using a credit card and not payments made by bpay ...
Forum Discussion
Hi Ninette,
Thank you for your post, and I regret the delay in my response.
Surcharges can be applied to various online payment methods, not just credit card payments. If you choose to pass on surcharging fees, they can be applied to payments made with debit cards, credit cards, Apple Pay, Google Pay, and PayPal. BPAY is excluded from this, so you will continue to be charged for payments received via BPAY. For further information, please refer to this Help article, Customer Surcharge for Online Payments.
Feel free to come back if you have any concerns in the future.
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Cheers,
Princess