Forum Discussion

naomiacute's avatar
naomiacute
Experienced User
3 years ago
Solved

Opto Integration Error

Attempting to export an invoice out of Opto into MYOB produces the following error: ApiRequest Post Invoice - 93111 ______________________ ERROR Posting to MYOB 93111 { "Errors": [ { "Name": "...
  • CloverQ's avatar
    CloverQ
    3 years ago

    Hi naomiacute 

     

    I do know know the details of how Opto integrates with AccountRight, or this Opto error. However, seeing it mentioned Category, I'd suggest going to your AccountRight company file > Setup > Preferences, there's the option of 'Turn on Category Tracking: Categories are Required/Not Required on All Transactions'. If you have this option ticked and set to required, then all transactions needs to have a Category assigned.

     

    You can try changing this option in AccountRight, or prepare the export from Opto to include the Category information then try again.

CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi naomiacute 

 

I do know know the details of how Opto integrates with AccountRight, or this Opto error. However, seeing it mentioned Category, I'd suggest going to your AccountRight company file > Setup > Preferences, there's the option of 'Turn on Category Tracking: Categories are Required/Not Required on All Transactions'. If you have this option ticked and set to required, then all transactions needs to have a Category assigned.

 

You can try changing this option in AccountRight, or prepare the export from Opto to include the Category information then try again.

  • Mike_James's avatar
    Mike_James
    Ultimate Partner
    3 years ago

    naomiacute  Just a PS: it used to be the case that turn off this option deleted ALL previous category records, so if you still need them, better to add the option in Opto. 

    • naomiacute's avatar
      naomiacute
      Experienced User
      3 years ago

      Fortunately this is a fresh install of MYOB so there's no historical data to lose. 

  • naomiacute's avatar
    naomiacute
    Experienced User
    3 years ago

    Thank you, that fixed my problem. :)