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ChristineNico's avatar
ChristineNico
Contributing User
2 years ago

Paying invoices with an Amex card

Hi, we had a client trying to pay online yesterday with their AMEX card (which they have used previously to successfully pay our invoices) and it was unsuccessful the 3 times he tried, is anyone having the same issue?  And how do we resolve this.....thank you

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi ChristineNico 

     

    Thanks for your post. I am not aware of any issues with Amex payments at the time of your post. I would recommend your client to get in touch with their bank to check why that payment doesn't go through.