Forum Discussion
HI I have had the same issue that although I print the Invoices and packing slips that they now do not clear out of my printing list like they used to. I have cleared the Cache and this did not help.
Hi Trucair
Could you check under Advanced Filters and make sure the option Unprinted or Unsent Sales Only is selected, otherwise all previously printed invoices will be listed.
- Trucair2 years agoContributing User
Hi There yes the tick box for unset etc is ticked to say that only Unset ones are shown however they are still showing?
- Yanike_S2 years agoMYOB Moderator
Hi Trucair
I would recommend ensuring that you do full complete the action i.e. if you select to print an invoice that you tick the invoice, select Print and send that transaction to the printer for printing. What are the exact steps you are taking to print these invoices?
- Trucair2 years agoContributing User
Hi there, I tick the box of the Invoice/Packing slip i want to print hit print it goes to my printer but when I go back they are still there even when I log out and back in. This was not an issue in our other MYOB account we have just switched to a new one for this Financial Year and all settings are what they should be for them to not show back up but they are still showing up even after printing.