Forum Discussion

TGardner's avatar
TGardner
Contributing User
2 years ago
Solved

Purchase default settings

When entering purchases, the default ship to is reflecting our company instead of the address of the supplier. Previously (yesterday) once we selected our supplier it would automatically default to A...
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi TGardner 


    When creating a purchase, the system should default to the My Company address as the Ship to Address on Purchases. This being as predominantly goods/services purchased by a business are being delivered to their premises, rather than another location such as the suppliers.

    If you are looking at needing to denote the goods/services to another location that address selection is listed. However, what you are describing with the My Comp. Addr. being the default is what I would expect from the software and not something that can be changed. The past indication of it defaulting to Address 1 is incorrect and not normal software behavior for the Enter Purchase window*.

     

    *The Enter Sales window does work differently with the Address 2 being the expected default.

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi TGardner 


When creating a purchase, the system should default to the My Company address as the Ship to Address on Purchases. This being as predominantly goods/services purchased by a business are being delivered to their premises, rather than another location such as the suppliers.

If you are looking at needing to denote the goods/services to another location that address selection is listed. However, what you are describing with the My Comp. Addr. being the default is what I would expect from the software and not something that can be changed. The past indication of it defaulting to Address 1 is incorrect and not normal software behavior for the Enter Purchase window*.

 

*The Enter Sales window does work differently with the Address 2 being the expected default.

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